Question 1

Where is Koh Phi Phi located?

Accepted Answer

Phi Phi is a group of 6 islands located in the Andaman Sea in Thailand, in between Krabi and Phuket. Only at Koh Phi Phi Don there are hotels, restaurants and bars.
- Koh Phi Phi Don
- Koh Phi Phi Leh
- Koh Bida Nok
- Koh Bida Nai
- Koh Pai (Bamboo Island)
- Koh Yung (Mosquito Island)

Question 2

How do I get to Koh Phi Phi?

Accepted Answer

Phi Phi Islands are located in the Andaman sea between Phuket and Krabi. There is no airport in Phi Phi and it is only possible to reach from certain places.

Transport is possible from several destinations in the neighborhood of Phi Phi:
Phuket - Ferry (2h) and Speedboat (1h)
Krabi - Ferry (2h) and Speedboat (1h)
Ao Nang/Railay - Ferry (2h) and Speedboat (1h)
Koh Lanta - Ferry (1h20) and Speedboat (0.5h) 
Koh Lipe - Speedboat (4h)
Koh Yao Yai - Speedboat (1.5h)
Koh Yao Noi - Speedboat (1.5h)

Book the cheapest transfers online by clicking at below button.

Question 3

Do I need to stay overnight in Koh Phi Phi?

Accepted Answer

All of our tours start and end in Koh Phi Phi. For all tours an overnight stay is needed on the island, either before or after the tour depending on the timing of the tour. This is due to the limited transfers going to and leaving Koh Phi Phi. Please check the transfer schedule before booking your tour.

In case you are not staying in Phi Phi, we also have the possibility of a day tour. With this, you are able to enjoy the highlights in Phi Phi without having to stay overnight.

You can find all our tours at below button. Just pick your preferred category.

Question 4

What tours do you have?

Accepted Answer

Discover Phi Phi offers Shared Speedboat and Private Longtail boat tours from Phi Phi. We also offer Day Tours to Koh Phi Phi from Phuket, Krabi, Ao Nang, Railay, Koh Lanta and Khao Lak.

You can find all our tours by clicking at below button:

Question 5

How many people are on a shared speedboat tour?

Accepted Answer

Shared speedboat tours are with other people and will be maximum 45 people on our biggest speedboat. We will always choose the size of our speedboat according to the amount of people booked.

If you prefer more privacy, we recommend to book a Private Longtail boat tour.

Question 6

How to avoid the big crowds at Maya Bay

Accepted Answer

The best way to avoid the big crowds at Maya Bay, is by staying overnight in Koh Phi Phi. Then in the morning at sunrise, take a shared speedboat or private longtail tour to be one of the first at the beach when Maya Bay opens.

Read the following blog post to learn more which tours to choose from.

Question 7

Are the tours safe?

Accepted Answer

Yes, safety is our top priority. Our captains are experienced with many years of driving the boat in Koh Phi Phi. There are sufficient life jackets on every boat if you prefer to wear.

Question 8

Are you visiting Maya Bay on all tours?

Accepted Answer

Yes, all boat tours of the following categories are visiting Maya Bay: Shared Speedboat, Private Longtail boat and Day Tours to Koh Phi Phi.

No. Please note that Maya Bay closes every year in August and September. This is a decision made by the national park and Thai government to preserve nature and marine life. In these months, some of our tours are not running. Some tours are also running in these months, but Maya Bay is skipped and we will stay longer at other spots. Each tour page is up-to-date as well the calendar.

You can find all our tours by clicking at below button. You can check the itinerary

Question 9

Is Maya Bay open all year?

Accepted Answer

No. Please note that Maya Bay closes every year in August and September. This is a decision made by the national park and Thai government to preserve nature and marine life. In these months, some of our tours are not running. Some tours are also running in these months, but Maya Bay is skipped and we will stay longer at other spots. Each tour page is up-to-date as well the calendar.

You can find all our tours by clicking at below button. You can check the itinerary

Question 10

How can I book a Maya Bay tour?

Accepted Answer

You can book a tour easily on our website. You select the date and timeslot that you want to do the tour and you pay online to reserve the seats. The calendar of every tour is up-to-date, and your booking is automatically confirmed once the payment has been done.

All of our tours are mostly fully booked every day of the year. Full prepayment is needed in order to reserve your seats.

Question 11

Can I pay cash to book the tour?

Accepted Answer

No, this is not possible. Only orders that have been paid online can be confirmed. If your tour does not include national park fee, this needs to be paid in cash on the day of the tour at Maya Bay.

Question 12

What if it is bad weather on the day of the tour?

Accepted Answer

The weather apps are never correct in Thailand and especially in Phi Phi because of its island climate. We unfortunately don't know before if it will rain or not.

If the weather and sea conditions are safe, the tour is guaranteed to happen. This means that the tour will also happen when it is raining or cloudy. The chances are big that the sky will clear up soon and you will enjoy a sunny day. The itinerary can change due to the weather and sea conditions and is out of our control.

No refund is possible if we decide that it is safe to go out. If the weather and sea conditions are determined unsafe by us, we will offer you to reschedule the tour or provide a full refund.

Question 13

I made a mistake booking, can I get a full refund?

Accepted Answer

If you made a booking that was a mistake, or booked tour that requires us to contact us to check availability before booking, we can provide a refund except for the payment and handling fees, meaning that 90% can be refunded. We can refund the full amount minus the payment fees if you contact us within 1 hour after booking.

Question 14

My plans have changed, can I reschedule my tour?

Accepted Answer

You can reschedule your tour on our website if the request is done more than 24 hours before the tour.

The only tours for which you cannot reschedule are the ones with limited availability:
- VIP Private Longtail
- Luxury Private Longtail
- Private Speedboat

Question 15

My plans have changed, can I get a refund?

Accepted Answer

Please find below our cancelation policy:

More than 24 hours before the tour starting time = 80% refund
Less than 24 hours before the tour starting time = 0% refund

Frequently Asked Questions

FAQ